🇬🇧 UK's Leading Multi-Network IoT SIM Provider
Contact IoTSIMs

Talk to Our IoT Connectivity Team

Questions about SIMs, routers, or a specific deployment? We respond within one business day - usually faster.

Call Us 020 XXXX XXXX
Email sales@iotsims.co.uk
Response Time Within 1 business day
Based In United Kingdom
Get in Touch

How Can We Help?

Whether you need a single SIM for a remote camera or a thousand SIMs for a national rollout, we'll point you in the right direction.

Phone 020 XXXX XXXX Mon-Fri, 9am-5pm. Voicemail outside hours.
Sales and Enquiries sales@iotsims.co.uk For quotes, SIM orders and product questions.
Technical Support support@iotsims.co.uk For existing customers with connectivity or configuration issues.

We respond within one business day. For urgent technical issues with existing SIMs, mark your email subject line as URGENT and we'll prioritise it.

Want to Test Before You Commit?

We offer free trial SIMs for qualifying deployments. Tell us about your project and we'll configure one for your application.

Request a Trial SIM
Send Us an Enquiry

Fill in what you can - the more detail the better, but even a basic enquiry is fine to start.

No spam. No cold calls. We only contact you about your enquiry.

Enquiry Received

Thanks - we have received your message and will be in touch within one business day. Check your junk folder if you don't hear from us.

FAQ

Common Questions

Standard orders are typically dispatched within 1-2 business days. For large deployments requiring custom APN or IP configuration, allow 3-5 business days. Trial SIMs for qualifying projects can usually be turned around within 48 hours.
Yes, for qualifying projects. Submit an enquiry with details of your application, device type and deployment size and we will assess whether a free trial SIM is appropriate. Trial SIMs are pre-configured for your specific use case.
There is no formal minimum order. We supply single SIMs for testing and development through to thousands of SIMs for national rollouts. Pricing is volume-dependent so larger orders attract better rates.
Yes. SIMs can be pre-activated and pre-configured with your APN settings, IP type (fixed public or private), data allowance and pool settings before they leave us. This minimises on-site setup time significantly.
Yes. We supply Teltonika, Proroute, Robustel and Siretta routers pre-configured to work with our SIMs. Buying SIM and router together means everything arrives tested and ready to deploy.
Contact our support team at support@iotsims.co.uk with the ICCID and a description of the issue. We will diagnose remotely where possible - most SIM issues can be resolved without physical access to the device. Faulty SIMs are replaced promptly.
Yes. All accounts include access to an online management portal where you can activate, suspend, and monitor SIM usage in real time. Data alerts can be set to avoid unexpected overages.
Yes. We support SGP.02 and SGP.32 eUICC provisioning for M2M eSIM deployments. Remote profile download and switching is available for compatible hardware. Contact us to discuss your specific eSIM requirements.

Ready to Get Your Devices Connected?

Speak to our team about SIMs, routers, antennas or a full deployment package.

Email sales@iotsims.co.uk